How should companies prepare for massive upcoming Technology trends
The technological trends of Future will be talked about for the next upcoming months. Especially within companies, where processes are seeing a gradual and constant transformation, due to the digitization that is occurring in the business environment.
It is not news that the world is no longer the same thanks to technology and the health crisis generated by COVID-19, but the most important thing is how companies are reacting to these changes. The world of work has evolved, thanks to the automation of processes and new work methodologies.
A clear example is how sensors, or RFID tags, are being used to determine if employees were washing their hands regularly. Computers now also fulfill the function of determining if an employee is wearing a mask, by means of a sensor. In this sense, the power of data continues to grow and be a priority for companies.
One of the technological trends of 2021, and that will take hold during 2022, is the issue of the blockchain. You’ve probably heard of it, or maybe you haven’t.
The million dollar question is: what is blockchain ?
It is a distributed ledger technology, which means that it can do without intermediaries to carry out operations, thanks to the fact that the data it stores is distributed in various places, almost in real time .
Now, the blockchain in companies is a reality. There are already many companies that have adopted this type of technology, since they can make processes more agile and improve many functions related to transfers and payments (among several other functions).
Despite being a technology that is still in the development phase, and that has generated some doubts among various business sectors (basically because they do not trust it or because they do not understand it), companies have valued the great possibilities of the blockchain , so it is very likely that, in 2022, it will become one of the technological trends.
The truth is that this type of system will consolidate as time goes by and will be gradually perfected.
M-Commerce or Mobile Commerce
At this point, it is highly unlikely that you do not know what electronic commerce , better known as e-commerce, is . Well, in 2022 we will see how this system known as m-commerce takes hold among users .
Exactly what is m-commerce? It is a variant of traditional electronic commerce, only that it is carried out through cellular devices, exclusively . That is, using smartphones and tablets.
This is a sign of how the processes are going to specialize, as time goes by. E-commerce, one of the businesses that has grown the most since the health crisis caused by COVID-19, already has variants to exploit, so companies must be vigilant and offer their services also through cell phones.
What does this mean? That they must bet on being responsive and offering the user the greatest accessibility to all their products.
One of the technological trends of 2022 will go through the theme of the democratization of data and technology. In recent years, industries have been seen to emerge that seek to offer society all possible skills and resources, regardless of the knowledge or experience of the person who accesses that information.
Although it seems somewhat idyllic, in many countries this phenomenon has been developing, with the internet being the fundamental channel for this. And companies are not immune to this type of event either.
Although innovation has been limited in certain areas, it has pioneered the emergence of self-service solutions and what would come to be the low code. This is a type of approach, whereby it is possible for companies to develop and maintain applications automatically, requiring little or no coding to build their processes.
In 2022, you will see how many organizations and corporations apply infrastructure related to Artificial Intelligence and also to what is the Internet of Things (IoT), without the need to use a server or proprietary code. Thus, it will be much more common to appreciate interfaces without code, which will become increasingly popular, so the lack of programming knowledge will no longer be a limitation for many.
In this specific case, knowing about programming will no longer be a limitation and only people with ideas and talent will be enough to develop and test concepts in increasingly self-taught ways .
A technological trend of 2021 that we will see even more entrenched in 2022 is the one that involves combating the evils caused by data silos.
What do we mean data silos?
This happens due to the inability of certain corporations to work effectively between the different departments that make up the company. Mainly, by using more applications than they need or by accounts that contain excess information, which is in silos.
The concept of data silo refers to containers for storing and safeguarding data. So far, everything in order: the issue happens because each department has its own silo, and this generates problems in terms of communication, as well as loss of information at specific times, which affects various business processes.
We can see this problem we can see it in:
- Social media marketing
- Customer services
- File storage
- Email marketing campaigns
And it will be one of the biggest challenges for companies in 2022: fight against this circumstance. For this reason, one of the technological trends of 2022 may be due to the need that is being generated for structures that have a resistant and flexible integration of data, between platforms and their users.
Replacement of legacy systems
This has already been a technological trend of 2021 (and several years ago, actually) but the advance towards a much more digitized world, causes many companies to replace legacy systems, which have already been disused and are susceptible to possible attacks and glitches.
An outdated program will not be able to respond to current vulnerability problems by offering inefficient solutions. So an incontestable point is to replace this type of company systems.
To stay competitive in the market, your company must be an example in safety and efficiency. And an outdated system doesn’t cover this option, so replacing these software and procedures is likely to remain an upward technology trend in 2022.
What is the Internet of Behavior?
It is the collection and use of data to drive behaviors. Also known as the Internet of Behavior, as organizations improve the quality of the data they collect and merge different sources, the IoB will continue to affect the interaction between businesses and people.
With the rise of technologies that collect data from people in the digital, and even physical world, that information can be used to influence behaviors through feedback loops .
For example, in the case of the automotive sector, telematics can monitor driving behaviors, from sudden braking to aggressive cornering. Businesses can use this data to improve driver performance, routes, and safety.
The IoB can collect, combine and process data such as the following:
- Commercial information of clients
- Citizen data processed by government agencies and the public sector
- Facial recognition information
- Location tracking
Therefore, the privacy laws of each country will have a great impact to monitor the adoption of IoB during 2022.
The total experience combines factors such as:
- Employee experience
- User experience
All this with the intention of transforming the business result. Basically, it aims to improve the overall experience, from technology to employees, customers, and users .
By linking all these experiences together, rather than improving them individually, the company achieves a unification of technologies, which creates a sustainable competitive advantage.
There are cases of companies that transformed the entire customer experience in an effort to improve security and satisfaction. One of the strategies that are used for this purpose is the following:
- A purchase appointment system is implemented, through an existing application
- When customers arrive and approach the store, they receive two things: a notification to guide them through the registration process and an alert that informs them how long it would be before they could enter the store and maintain social distance.
Some companies are also adjusting their service to include more digital kiosks and allow employees to use their own tablets to jointly browse customer devices, without having to physically touch the hardware.
This computation aims to improve privacy and has three mechanisms that protect data while it is being used. Do you want to know what they are?
The procedures for data protection are:
- The former provides a trusted environment in which sensitive data can be processed or analyzed.
- The second performs the processing and analysis in a decentralized way
- The third party encrypts the data and algorithms before processing or analysis
This approach is specifically designed by the growing need to share data while maintaining privacy.
Distributed cloud, or distributed cloud , is when cloud services are distributed to different physical locations, but operation, governance, and evolution remain the responsibility of the cloud provider .
Thanks to this new form of cloud, companies have these services closer with low latency scenarios, reduce data costs and accommodate the laws that dictate that data must remain in a specific geographic area.
However, it also means that organizations are still benefiting from the public cloud and are not managing their own private cloud, which can be expensive and complex. In this sense, experts affirm that the distributed cloud will be the future of cloud technology.
Having an operations model anywhere will be vital for organizations to successfully emerge from the current economic situation. This operating model enables you to access, deliver, and enable businesses anywhere , where customers, employers, and business partners operate in physically remote environments.
The model for operations anywhere is “digital first, remote first” . An example would be banks that are only digital, but handle everything from transferring funds to opening accounts without physical interaction.
Digital should be the default way to operate at all times. That is not to say that we will forget about the physical world, but it must be digitally enhanced such as contactless payments, facial recognition, etc.
The cybersecurity mesh is a distributed architectural approach for scalable, flexible and reliable cybersecurity control. It should be noted that many assets now exist outside of the traditional security perimeter.
This mesh allows the security perimeter to be defined around the identity of a person or thing. It enables a more modular and responsive approach to security by centralizing and distributing policies. As perimeter protection becomes less meaningful, the security approach of a “mesh city” must evolve to today’s needs.
Intelligent composable business
An intelligently composed company is one that can adapt and reorganize itself based on a current situation . As companies accelerate digital business strategy, to drive faster digital transformation, they must be agile and make business decisions informed by currently available data.
To achieve this, companies have to meet some requirements:
- They must allow better access to information
- Augment that information with better insight
- Have the ability to respond quickly to problems that may arise
This will also include greater autonomy and democratization throughout the organization, allowing parts of companies to react quickly, rather than being bogged down by inefficient processes (as we discussed earlier).
As the Forbes portal mentions , one of the technological trends of 2022 will go through Artificial Intelligence (AI), which they define as the “combination of algorithms proposed with the purpose of creating machines that present the same capabilities as human beings, with the goal of doing a variety of tasks . ”
For this reason, a strong Artificial Intelligence engineering strategy is necessary to facilitate the performance, scalability, and reliability of AI models .
AI projects often face maintenance, scalability, and governance issues, making them challenging for most organizations
Hyper-automation is the idea that everything that can be automated in an organization must be done . This trend is driven by organizations that have legacy business processes that are not optimized, creating cost issues.
It is not just about incorporating technologies, but making sure that it brings efficiency, speed and democratization to companies.
And this is a technology trend that is constantly on the rise. This is demonstrated by what is established by the Gartner portal , which reveals that ” the global market for software that enables automation at its best will reach 596.6 billion dollars in 2022. ”
Clearly, these technologies must work together to reinforce each other and help companies succeed. As you can see, it is a time of many advances and digital transformations in companies, so it is best to keep up to date on what is coming and learn to cope with what the new business processes will be.